Shipping & Digital Delivery Policy

Last updated: 6 October 2026

This policy explains how CheapCDKeys delivers software licenses, digital subscriptions, gift cards and related services purchased through cheapcdkeys.com.

1. Digital Delivery

Our products are primarily supplied electronically. Depending on the listing, your purchase may be delivered through:

• A license key or redemption code.

• Download and activation instructions.

• Subscription assignment.

• Hosting or service provisioning.

Digital-only purchases do not include physical packaging, printed certificates, discs or hardware unless expressly stated on the product page.

2. Delivery Charges

No physical shipping charge applies to digital-only products.

Any separate setup, provisioning or delivery charge will be disclosed before payment.

3. Delivery Timeframes

The expected delivery or provisioning timeframe is stated on each product page. Please review it before ordering.

Fulfillment may depend on payment confirmation, product availability, account details or eligibility verification. An order requiring manual processing may take longer than an automatically fulfilled order.

If an unexpected delay occurs, we will contact you using the details provided at checkout.

4. Order Confirmation and Fulfillment

An order confirmation confirms that we have received your order. It does not necessarily mean that a license has been delivered or a service activated.

Delivery instructions or provisioning confirmation may arrive separately. Follow the instructions supplied with your purchase.

5. Customer Information

Please provide an accurate email address and any account or organization details required for your purchase.

If you notice an error after ordering, contact support@cheapcdkeys.com promptly. We will check whether the delivery details can be corrected.

Corrections after redemption, subscription assignment or provisioning may depend on the publisher’s procedures and the circumstances. Your statutory rights remain unaffected.

6. Missing Delivery

If your purchase has not arrived within its stated timeframe:

1. Check your inbox, spam and junk folders.

2. Confirm the email address used at checkout.

3. Review any separate delivery or provisioning messages.

4. Contact support@cheapcdkeys.com with your order number.

We will investigate the delivery status and explain the available resolution. If we cannot supply your purchase, we will arrange the appropriate refund.

7. Regional Availability

Digital delivery does not mean that every product can be used worldwide.

Software licenses, subscriptions and gift cards may have country, currency, account or activation restrictions. These should be stated on the relevant product page.

Please check that the offer is eligible for your intended location before ordering. We do not recommend bypassing regional restrictions.

8. Activation and Setup

Delivery and activation are separate steps. Receiving a key, code or instruction email does not necessarily mean the product is already activated.

You may need to download software, redeem a code, accept a subscription invitation or complete setup through the publisher’s supported process.

If you encounter an error, contact us with your order number and the exact error message. Do not send passwords, full card details or complete product keys through general support channels.

9. Physical Products

If we offer a physical product, its listing and checkout will explain the shipping destinations, charges, estimated delivery timeframe and any tracking arrangements.

Physical shipping terms do not apply to digital-only purchases.

10. Cancellations and Refunds

Please see our Return & Refund Policy for cancellation requests, delivery problems and refund information.

Nothing in this policy excludes rights available under applicable consumer law.

11. Company and Contact Information

Store: CheapCDKeys
Operated by: Mskeydeals Ltd
Registered in: United Kingdom
Company registration number: 14328558
Business correspondence address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Customer support: support@cheapcdkeys.com

For delivery enquiries, please include your order number and the email address used at checkout.